Respective Brand owners will be responsible for the quality of product. You can lodge complaints on them through us, if the quality is not found up to the mark.

All products/items displayed here may vary in type or result. Customers cannot claim or hold us responsible for differences in outcomes. However, we always strive to deliver the best possible results.

If the ordered item/product is not available with the vendor, the order will be cancelled. Customers can view the cancelled order in the app, and a notification.

Delivery of certain items may not be possible under certain uncontrollable circumstances. However, you always have a right to get 100% refund ofyour money.

No claim of whatsoever nature under any circumstances will be tenable other thanthe claim for 100% refund of payment made. All such claims if any, are to be raised within 24 hours of delivery /non delivery.

In case of any complaint against the quality of product we shall redeliver the product subject to satisfaction of recipient. But all such claim should be raised within 48 Hours of delivery. Refund can also be made depending on nature of complaint and any decision to refund is sole prerogative of the owner of the website.

In case a customer wants to cancel an order he needs to do it atleast 24 Hours before the date of delivery or the date of shipment. However in all such cases 10% of the ordered amount will be deducted towards credit card processing expenses.

The owners of the site retains the right to refuse any order unconditionally.

All claims are subject to the jurisdiction of local Court only in Patna, India.

Gift items like Chocolates, Sweet, Dry Fruits etc. are normally dispatched thru courier and we cannot guarantee exact time of delivery.

Due to technical restrictions and are taken to be understood.

Fresh Baked cakes are available only after 10.30 am from bakeries. Thus fresh baked cakes can only be delivered after that time. In exceptional cases you may request to keep the cake prior day in refrigerator & deliver next morning. But we don't advise this.

We do guarantee the delivery on date BUT we don't guarantee the delivery on any particulartime.We do try to deliver well within your mentioned time but we do notguarantee that. And normally we shall process the order for delivery as soon as possible ignoring your specific instruction to deliver ator before aparticular time.

Delivery Charges Information: For orders within a 3 km radius from the vendor, a delivery charge of ₹20 will be applied. For distances beyond 3 km, a delivery charge of ₹7 per km will be applicable. The delivery charge will be added to the item price. Total payable amount = Item subtotal + Delivery charge.

The various logos/Trademark backed by product being sold by us on the website belong to respective companies and they are the owner of said Logo/Trademark.